Privacy Policy

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Kobri Dog Training LLC Effective Date: July 29, 2026

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1. Overview

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This Privacy Policy explains how Kobri Dog Training LLC ("Kobri," "we," "us," or "our") collects, uses, and protects information when you visit kobridogtraining.com (the "Site") or submit a booking inquiry. This policy is intended to address the general requirements of the EU/UK General Data Protection Regulation ("GDPR") and the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA"), in addition to general best practices.

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Data Controller / Business Contact: Kobri Dog Training LLC 3250A West 86th St. #1013 Indianapolis, IN 46268 United States kobridogtraining@gmail.com

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(This is our registered business/mailing address. In-person Services are provided in the Bloomington and Nashville, Indiana area.)

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2. Information We Collect

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Information collected automatically

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Our Site uses Squarespace's built-in analytics to collect basic, aggregate information such as pages visited, browser type, and general location. We do not currently use additional tracking tools such as Google Analytics or the Meta/Facebook Pixel.

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Information collected through HoneyBook

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Our contact/booking form is powered by HoneyBook, a third-party client management and payments platform. When you submit an inquiry or book a Service, HoneyBook collects information on our behalf, which may include:

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  • Identifiers: your name, address, email address, and phone number

  • Service-related details: your dog's name and relevant details you choose to share (behavior, medical history, etc.), scheduling and service preferences

  • Payment information (collected, processed, and stored directly by HoneyBook and its payment processing partners — Kobri does not receive or store your full payment card details)

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This information is subject to HoneyBook's own privacy policy, in addition to this one. We encourage you to review HoneyBook's privacy policy directly on their website.

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Photos and videos

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With your consent, we may collect photos or video taken during sessions, for use in marketing materials such as our Site, social media, and testimonials. This is only used where you've separately agreed to it, and you may withdraw consent for future use at any time by contacting us.

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Information We Do Not Collect

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We do not currently operate an email newsletter or marketing list, so we do not collect email addresses for that purpose.

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3. Legal Basis for Processing (GDPR)

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If you are located in the EEA, UK, or Switzerland, we process your personal data on the following legal bases:

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  • Contract: to schedule and provide Services you've requested

  • Consent: for photo/video use in marketing, and any optional communications

  • Legitimate interests: for basic Site analytics and business administration, where these interests are not overridden by your rights

  • Legal obligation: where required for tax, accounting, or other legal recordkeeping

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4. How We Use Your Information

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We use the information collected to:

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  • Respond to inquiries and schedule Services

  • Provide dog training and walking Services safely and effectively

  • Process payments and invoices through HoneyBook

  • Communicate with you about appointments, follow-ups, or program details

  • Use consented photo/video content in marketing

  • Improve our Site and Services

  • Meet legal and tax recordkeeping obligations

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5. How We Share Your Information

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We do not sell or share your personal information for cross-context behavioral advertising, and we have not sold or shared personal information in the preceding 12 months. We share information only with:

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  • HoneyBook, to manage bookings, communications, and payments

  • Service providers who help operate our business (e.g., our website host, Squarespace), where necessary, acting under confidentiality and data-processing obligations

  • Legal authorities, if required by law, or to protect the rights, safety, or property of Kobri or others

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6. International Data Transfers

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We are based in the United States, and information collected through the Site or HoneyBook is processed and stored in the United States. If you are located outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, which may not have data protection laws as comprehensive as those in your jurisdiction.

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7. Data Retention

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We retain client and booking information for as long as needed to provide Services, maintain business records, and meet legal or tax obligations. Data held within HoneyBook is subject to HoneyBook's own retention practices.

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8. Your Privacy Rights

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If you are in the EEA, UK, or Switzerland (GDPR)

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You have the right to:

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  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request erasure of your data, subject to legal recordkeeping exceptions

  • Restrict or object to certain processing

  • Request data portability

  • Withdraw consent at any time where processing is based on consent

  • Lodge a complaint with your local data protection supervisory authority

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If you are a California resident (CCPA/CPRA)

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You have the right to:

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  • Know what personal information we collect, use, and disclose

  • Delete personal information we hold about you, subject to legal exceptions

  • Correct inaccurate personal information

  • Opt out of the sale or sharing of personal information (we do not sell or share personal information, so no action is needed for this)

  • Limit the use of sensitive personal information (we do not use sensitive personal information for purposes requiring this right)

  • Non-discrimination for exercising your privacy rights — we will not deny services, charge different prices, or provide a different quality of service because you exercised a privacy right

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To exercise any of these rights, contact us at kobridogtraining@gmail.com. We may need to verify your identity before completing certain requests. You may also designate an authorized agent to make a request on your behalf.

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9. Children's Privacy

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Our Site and Services are intended for adults, and we do not knowingly have minors using our Site or submitting information through it. We do not knowingly collect personal information from children under 13 (or under 16 for purposes of any sale/sharing of personal information, which we do not engage in). If you believe a minor has provided us with personal information, contact us and we will delete it.

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10. Cookies

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Our Site uses Squarespace's built-in cookies for basic site functionality and analytics. You can control cookie preferences through your browser settings, and, where applicable, through any cookie banner or consent tool provided on the Site.

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11. Security

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We take reasonable steps to protect information collected through the Site, but no method of transmission or storage is 100% secure. Payment information is handled directly by HoneyBook's secure, PCI-compliant systems.

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12. Changes to This Policy

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We may update this Privacy Policy from time to time. The "Effective Date" at the top reflects the most recent revision.

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13. Contact Us

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If you have questions about this Privacy Policy, how your information is handled, or wish to exercise any of the rights described above, contact:

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Kobri Dog Training LLC 3250A West 86th St. #1013 Indianapolis, IN 46268 United States kobridogtraining@gmail.com